How DMC IT Solutions Ltd collects, uses and protects your personal information.
DMC IT Solutions Ltd is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and what rights you have. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The data controller for the purposes of UK GDPR is:
DMC IT Solutions Ltd
Registered in England & Wales
Registered Office: 128 City Road, London, EC1V 2NX
Email: [email protected]
Phone: 01253 835174
If you have any questions about how we handle your personal data, please contact us using the details above.
We may collect the following categories of personal data:
We do not knowingly collect personal data from children under the age of 16. If you believe a child has provided us with personal data, please contact us immediately.
We use the personal data we collect for the following purposes:
Under UK GDPR, we are required to have a lawful basis for processing your personal data. The bases we rely on are:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries | Legitimate interests (Art. 6(1)(f)) |
| Delivering contracted services | Performance of a contract (Art. 6(1)(b)) |
| Sending invoices and service communications | Performance of a contract / Legal obligation (Art. 6(1)(b) & (c)) |
| Marketing communications | Consent (Art. 6(1)(a)) or Legitimate interests (Art. 6(1)(f)) |
| Improving our website | Legitimate interests (Art. 6(1)(f)) |
| Legal compliance | Legal obligation (Art. 6(1)(c)) |
We do not sell your personal data. We may share it in the following limited circumstances:
All personal data is stored and processed within the United Kingdom or the European Economic Area (EEA). Where any transfer outside these territories is necessary, we will ensure appropriate safeguards are in place.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are:
Once data is no longer required, it is securely deleted or anonymised.
Under UK GDPR, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. If you are unhappy with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These measures include:
No method of transmission over the internet is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the ICO in accordance with our legal obligations.
Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies before sharing any personal data with them.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will update the "Last updated" date at the top of this page whenever we make changes. We encourage you to review this page periodically. Significant changes will be communicated directly where we hold your contact details.
If you have any questions, concerns or requests relating to this Privacy Policy or our handling of your personal data, please contact us:
DMC IT Solutions Ltd
128 City Road, London, EC1V 2NX
Email: [email protected]
Phone: 01253 835174